In-depth examination of areas of critical importance to mobile network operator planning and strategy
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Varying operator approaches in the developed and developing world aimed at sustaining revenues.
See moreProductivity and quality customer service metrics + NPS, CES CSAT
See moreExamining internal organisational practices and what it takes to become a more digitally mature business.
See moreExamining the range of channel choices available to Market Service Providers (MSPs)
See moreA look at the processes and disciplines required for the successful identification and selection of new services.
See moreAccessing alternative, third party revenue streams using Big Data.
See moreGDPR - Overview - Regulator Approaches - MNO Experience Handling Breaches & Working Towards Compliance.
See morePart 2 – Use Cases, Market Opportunity and MNO Roles.
See moreHow MNOs apply digital technologies to successfully reshape their operational model.
See moreA review of senior propositions and how to meet the needs of an increasingly tech savvy and financially secure segment.
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