Maximising Wireless Profit Program

In-depth examination of areas of critical importance to mobile network operator planning and strategy

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How to Avoid Negative Regulator Interventions
2018.12.13

5000.00 EUR

How network operators can review their own approach to working with regulators.

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Switching From the Network to the Customer as the Primary Asset
2018.11.14

2500.00 EUR

The growing importance of customers as an asset.

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Best Practice Strategies to Minimise Losses to Digital Competitors
2018.10.31

2500.00 EUR

Best practice in the creation and deployment of digital services.

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Digital Strategies and Best Practice in Loyalty Programmes
2018.10.15

2500.00 EUR

The use of digital approaches within loyalty programmes.

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Full Multi-play Service Provision (Quin-play+)
2018.10.03

2500.00 EUR

Going beyond quad-play and venturing into new sectors, alone or in partnership.

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Extending Legacy Service Revenues
2018.08.10

2500.00 EUR

Varying operator approaches in the developed and developing world aimed at sustaining revenues.

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Best Practice Application of Customer Service KPIs
2018.08.08

2500.00 EUR

Productivity and quality customer service metrics + NPS, CES CSAT

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Transition to Telco 2.0: Internal Changes Required by MNOs
2018.07.19

2500.00 EUR

Examining internal organisational practices and what it takes to become a more digitally mature business.

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Maximising Returns Through Channel Partners
2018.06.25

2500.00 EUR

Examining the range of channel choices available to Market Service Providers (MSPs)

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Identifying, Promoting & Monetising New Applications
2018.06.11

2500.00 EUR

A look at the processes and disciplines required for the successful identification and selection of new services.

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Mobile Market Development 2015