In-depth examination of areas of critical importance to mobile network operator planning and strategy
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How network operators can review their own approach to working with regulators.
See moreThe growing importance of customers as an asset.
See moreBest practice in the creation and deployment of digital services.
See moreThe use of digital approaches within loyalty programmes.
See moreGoing beyond quad-play and venturing into new sectors, alone or in partnership.
See moreVarying operator approaches in the developed and developing world aimed at sustaining revenues.
See moreProductivity and quality customer service metrics + NPS, CES CSAT
See moreExamining internal organisational practices and what it takes to become a more digitally mature business.
See moreExamining the range of channel choices available to Market Service Providers (MSPs)
See moreA look at the processes and disciplines required for the successful identification and selection of new services.
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