Maximising Wireless Profit Program

In-depth examination of areas of critical importance to mobile network operator planning and strategy

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CX & CRM Innovation: Best Practice Cases Review
2019.12.23
Revenue Continuity

2500.00 EUR

Developments and current best practice in CX and CRM vis-à-vis the use of ML/AI and sentiment analysis to enhance CX and CRM.

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Improving MNOs' Approach to Loyalty
2019.10.24
Revenue Continuity

2500.00 EUR

A review of the latest MNO loyalty initiatives aimed at keeping MNOs top-of-mind.

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Updating MNO Retail Propositions
2019.10.01
Revenue Continuity

2500.00 EUR

Emerging retail trends and challenges that face the telecommunications sector.

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Pricing Strategies for Data
2019.09.02
Revenue Continuity

2500.00 EUR

A review of early 5G consumer mobile, broadband and fixed wireless propositions.

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Sustaining ARPU Through Bundle Innovation
2019.05.29
Revenue Continuity

2500.00 EUR

A review of some specific operator initiatives currently being deployed to drive ARPU.

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New Digital Content Opportunities for Network Operators
2019.01.03
Revenue Continuity

5000.00 EUR

A look at Network Operator Content Plays vis-a-vis the Digital Players - FAANG, Spotify.

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Specifying & Building a Commercially Sustainable Network for the Future
2018.12.21
Revenue Continuity

2500.00 EUR

Practical issues addressing the deployment of 5G. Opportunities for reducing or deferring costs while meeting consumer demands.

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Best Practice Strategies to Minimise Losses to Digital Competitors
2018.10.31
Revenue Continuity

2500.00 EUR

Best practice in the creation and deployment of digital services.

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Full Multi-play Service Provision (Quin-play+)
2018.10.03
Revenue Continuity

2500.00 EUR

Going beyond quad-play and venturing into new sectors, alone or in partnership.

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Extending Legacy Service Revenues
2018.08.10
Revenue Continuity

2500.00 EUR

Varying operator approaches in the developed and developing world aimed at sustaining revenues.

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Best Practice Application of Customer Service KPIs
2018.08.08
Revenue Continuity

2500.00 EUR

Productivity and quality customer service metrics + NPS, CES CSAT

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Maximising Returns Through Channel Partners
2018.06.25
Revenue Continuity

2500.00 EUR

Examining the range of channel choices available to Market Service Providers (MSPs)

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Identifying, Promoting & Monetising New Applications
2018.06.11
Revenue Continuity

2500.00 EUR

A look at the processes and disciplines required for the successful identification and selection of new services.

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GDPR and E-privacy - Mitigating the Risks for MNOs
2018.05.02
Revenue Continuity

2500.00 EUR

GDPR - Overview - Regulator Approaches - MNO Experience Handling Breaches & Working Towards Compliance.

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Increasing Smartphone Penetration and Spend in Older Customers
2018.04.05
Revenue Continuity

2500.00 EUR

A review of senior propositions and how to meet the needs of an increasingly tech savvy and financially secure segment.

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Maximising Customer Lifetime Values Through Improved Customer Care
2018.03.06
Revenue Continuity

2500.00 EUR

A look at actions taken by three major MNOs to improve customer care and compare their CLVs with other operators operating in the same markets.

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Mobile Device Impacts on ARPU & Churn
2006.01.30
MVNOs & Distribution Strategies, New Services & Technologies

Complimentary
Report

There has long been a perception of a strong connection between the sophistication of the mobile device a mobile customer uses and the average ARPU and loyalty characteristics exhibited. Th...

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Vodafone live! Impact Assessment
2006.01.24
New Services & Technologies, Consumer Contract Segment, Maximising Prepay Cellular Profit

Complimentary
Report

Mobile operators worldwide are looking for new revenue streams to compensate for declining voice revenues resulting from increased competition. To date, text messaging has performed well in...

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Prepay and Hybrid Solutions for the Enterprise Market
2005.12.23
Maximising Prepay Cellular Profit, Selling to & Supporting Business Users

Complimentary
Report

This report examines the prepay enterprise solutions offered by 20 Mobile operators across fifteen countries. The positioning, design and impact of prepay enterprise solutions are discussed...

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Effective Pricing Strategies for Retaining Margin in Mobile Markets
2005.12.23
Tariffing Mobile Services for Profit

Complimentary
Report

This paper seeks to provide an insight into the pricing strategies and propositions that incumbent MNOs can use to off-set pressure on pricing, driving usage as well as attracting and retai...

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Our Clients

On the whole, MMD reports are more detailed, more extensively researched and more comprehensively written O2 UK, Strategy Team
Mobile Market Development 2015