Maximising Wireless Profit Program

In-depth examination of areas of critical importance to mobile network operator planning and strategy

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SK Telecom 5G Initiatives
2020.01.20
Digital Transformation

2500.00 EUR

Looks at SK Telecom’s efforts to promote and foster uptake of 5G consumer and business /enterprise propositions and solutions.

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Consumer IoT Applications Opportunities for MNOs
2020.01.07
Digital Transformation

2500.00 EUR

Revisiting the Consumer IoT - CIoT market, opportunities and latest developments.

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CX & CRM Innovation: Best Practice Cases Review
2019.12.23
Revenue Continuity

2500.00 EUR

Developments and current best practice in CX and CRM vis-à-vis the use of ML/AI and sentiment analysis to enhance CX and CRM.

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New Service Opportunities in Developing Economies
2019.12.23
Digital Transformation

2500.00 EUR

Current understanding of the new service opportunity for revenue-generating services.

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Telco Digital Transformation Progress Review
2019.11.29
Digital Transformation

2500.00 EUR

Examining the progress of the industry towards digital transformation.

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Addressing the Smart Home Opportunity
2019.11.04
Digital Transformation

2500.00 EUR

Current state of the smart home market, reviewing forecasts from several sources for its future development.

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Improving MNOs' Approach to Loyalty
2019.10.24
Revenue Continuity

2500.00 EUR

A review of the latest MNO loyalty initiatives aimed at keeping MNOs top-of-mind.

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Updating MNO Retail Propositions
2019.10.01
Revenue Continuity

2500.00 EUR

Emerging retail trends and challenges that face the telecommunications sector.

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Pricing Strategies for Data
2019.09.02
Revenue Continuity

2500.00 EUR

A review of early 5G consumer mobile, broadband and fixed wireless propositions.

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Digital Platform Partnerships Best Practice
2019.08.05
Digital Transformation

2500.00 EUR

A look at platform ecosystem development - examining differing telco platform approaches and optimum strategies.

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Digital Identity Services
2019.08.01
Digital Transformation

2500.00 EUR

How MNOs are participating in the provision of digital identity services.

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RCS Update: The Direction of Messaging Services
2019.06.26
Digital Transformation

2500.00 EUR

An update on RCS developments - operator implementations and the development of RCS business messaging services.

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Telco Branding for the Digital Age
2019.06.05
Key Commercial Enablers

2500.00 EUR

Examining the repositioning efforts of a number of MNOs and determining success factors.

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Sustaining ARPU Through Bundle Innovation
2019.05.29
Revenue Continuity

2500.00 EUR

A review of some specific operator initiatives currently being deployed to drive ARPU.

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Growing Third Party Revenue
2019.04.19
Digital Transformation

2500.00 EUR

Current efforts of MNOs at growing third party revenues.

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AI & Digital Assistants: Telco Propositions & Revenues
2019.04.03
Digital Transformation

2500.00 EUR

Current developments in AI, digital assistance and smart speakers by major digital players and others active in the telecoms industry.

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Reducing Churn-Part 4: Products and Services
2015.07.08
Customer Experience and Connection, Churn Prevention Strategies

Complimentary
Report

How emerging product and service strategies can help to successfully reduce churn.

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Preventing Customer Expectation Disconnects / Bill Shock
2013.02.26
The Customer Interface, Churn Prevention Strategies

Complimentary
Report

MNOs have traditionally charged high prices to users that wish to roam onto other networks due to travel. Initial high prices for data transport were replaced by flat rates to encourage data use (t...

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Review of MNP Impacts & Strategies in Mature & Emerging Markets
2013.01.16
Churn Prevention Strategies

Complimentary
Report

Mobile Number Portability (MNP) has now been implemented across most developed markets and it is gradually gaining momentum in emerging markets across Latin America, Asia, Africa and the Middle Eas...

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Customer Experience Management
2012.12.28
Churn Prevention Strategies

Complimentary
Report

Customer Experience Management is an emerging buzzword in mobile operator circles. The discipline of Customer Experience Management is based on the principles of good marketing, i.e. giving custome...

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Our Clients

A valuable program, differentiated by its best practice case study approach. Many external providers supply regular updates on MNO KPIs, but it's how operators are approaching these issues we want to know about Orange Group
Mobile Market Development 2015