Maximising Wireless Profit Program

In-depth examination of areas of critical importance to mobile network operator planning and strategy

Sort by date of publication:

ascending descending

Customer Directed Transformation - Pilot
2016.12.31
Customer Experience and Connection

Complimentary
Report

A Customer Directed Transformation Methodology

See more

FreedomPop: Threats and Opportunities from Low-end Market Disruption
2016.12.27
Direction, Strategy and Brand Differentiation

Complimentary
Report

Examining FreedomPop through the lens of asymmetric disruptive competition.

See more

The Connected Car: Opportunities for MNOs
2016.12.23
Digital IoT & M2M, Convergence & M2M

Complimentary
Report

Opportunities that will be provided by developments in the connected car market - A look at what the major players are doing.

See more

Global Digital Players - Threat and Opportunity Update
2016.12.22
Direction, Strategy and Brand Differentiation

Complimentary
Report

A look at the (current) five largest global digital players and the potential opportunities and threats they present.

See more

Building Customer Experience into Products & Services
2016.12.14
Customer Experience and Connection

Complimentary
Report

How to build the customer into the New Product Development (NPD) process

See more

Dealing With Disruption: Improving MNO Agility
2016.11.22
Operations and Management

Complimentary
Report

Steps that could be taken to increase operator agility in the context of digital.

See more

Churn Reduction Strategies Update
2016.11.07
Customer Experience and Connection

Complimentary
Report

What lessons can be drawn for other MNOs seeking to reduce churn on a long term basis.

See more

Next Generation Social Media Strategies for MNOs
2016.11.02
Direction, Strategy and Brand Differentiation

Complimentary
Report

How MNOs should adapt their strategies to the next generation trends in social media.

See more

Customer Value Management Best Practice
2016.10.18
Operations and Management

Complimentary
Report

Insights as to how MNOs can achieve organisation-wide focus on Customer Value Management.

See more

IoT Technology and Market Development Update
2016.10.12
Digital IoT & M2M, Convergence & M2M

Complimentary
Report

Revisiting the different business models used by and available to MNOs that provide M2M and IoT services.

See more

Personalising vs. Customising: Risks and Rewards
2016.10.05
Customer Experience and Connection

Complimentary
Report

Looking at the application and potential application of personalisation in the mobile telecoms sector.

See more

Alternative Device Distribution Models
2016.09.07
Operations and Management

Complimentary
Report

A look at recent developments in device financing and distribution.

See more

Cross-selling and Upselling With Content & Adjacent Services
2016.08.16
Direction, Strategy and Brand Differentiation

Complimentary
Report

A look at approaches taken by a number of operators to cross-sell digital services.

See more

Competing as a Mobile-only Operator in a Converged Market
2016.08.09
Convergence & M2M

Complimentary
Report

Thinking of convergence from an application rather than a network point of view.

See more

Transforming Telcos: Evolving Convergence Opportunities
2016.08.02
Convergence & M2M

Complimentary
Report

Examining the progress of consumer MNO multi-play propositions.

See more

Numbers vs. Value: Commercial Implications of Marginal Customers
2016.07.13
Direction, Strategy and Brand Differentiation

Complimentary
Report

Essential reading for any MNO facing falling market prices and a growing marginal customer base.

See more

Digital MNO Acquisition: Probability & Consequences
2016.07.05
Direction, Strategy and Brand Differentiation

Complimentary
Report

Would MNO acquisition by an OTT player free it from current market limitations leading to a new golden age or consign it to history from a market relevance perspective? MNOs may need to a...

See more

E-SIMs: Opportunities & Implications for MNOs
2016.05.26
Convergence & M2M

Complimentary
Report

Identifying potential challenges and opportunities for operators

See more

Customer Experience Best Practice from Adjacent Sectors
2016.05.16
Customer Experience and Connection

Complimentary
Report

Examples of successful approaches towards delivering great customer experience drawing on three sectors for comparison; Retailing, Healthcare and Airlines

See more

Privacy & Security: Duty of Care in a Digital Environment
2016.04.29
Operations and Management

Complimentary
Report

How best practice operators are dealing with their customers’ concerns over data privacy

See more

Our Clients

A valuable program, differentiated by its best practice case study approach. Many external providers supply regular updates on MNO KPIs, but it's how operators are approaching these issues we want to know about Orange Group
Mobile Market Development 2015