Digital Platform Partnerships Best Practice
2019.08.05   |   34 pages   |   Digital Transformation

Author:
Jon Newman


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Key Infographic

Introduction

Participation in a successful digital platform is key for telcos to retain relevance through their digital transformation. At the core of success for a digital platform is the ecosystem that drives activity, innovation and monetisation.  The ecosystem is key to building capabilities as well as enabling access to adjacent market opportunities. APIs from telcos are also key to platform success, and telco participation therefore ensures continued market relevance. This report examines differing telco platform approaches and identifies optimum strategies. 

 

Three i3

 

Companies: Dialog Axiata, Ideamart, Deutsche Telekom, QIVICON, KPN, Hitch, China Telecom, AT&T, Digital Life, Applico, Center for Global Enterprise, hSenid, WSO2, Apple, Google, BT, O2, Verizon, Ericsson, Orange Business Services, Huawei, Hutch, Etisalat, Bharti Airtel, Musala Soft, Samsung, Osram, Philips, Sonos, VW, Miele, Bosch, Nest, Cosmote,

Countries: Global, Sri Lanka, Germany, China, the Netherlands, Malaysia, Cambodia, Slovakia, Austria

Keywords: app, Ecosystem, Transformation, Digital, Home automation, Transation platform, App store, Platform, Investment platform, Innovation platform, Integrated platform, Exchange platform, Partnership, API, Maker platform, IoT, Customer ownership,

1

Overview

1

1.1

Key Infographic

1

1.2

Introduction

1

1.3

Three i3

1

2

Background and Content

2

2.1

Background to the Report

2

2.2

Report Content

4

2.3

Currency and Conversions

4

2.4

Further Questions and Feedback

4

3

The Case for Digital Platforms

6

3.1

Telco Choices

6

3.2

Balancing Customer Ownership and Difficulty

7

3.3

The Platform Context

8

3.4

Classifying Platforms

9

4

Platform Approach Cases

12

4.1

Introduction

12

4.2

Dialog Axiata – Sri Lanka

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4.2.1

Background

12

4.2.2

Dialog’s Platform Success

13

4.2.3

Using Ideamart

14

4.2.4

Case Analysis

17

4.3

Deutsche Telekom QIVICON

19

4.3.1

Background

19

4.3.2

QIVICON Status Update

21

4.3.3

Case Analysis

24

4.4

China Telecom

26

4.4.1

Background

26

4.4.2

Case Analysis

28

5

Main Conclusions

30

6

Recommendations

33

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