Key Performance Indicators 2006 - Churn
2006.08.04   |   15 pages   |   Churn Prevention Strategies   |   MNO KPI Benchmarks


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This report presents churn statistics for 38 operators worldwide. It provides comparisons with previous financial years and presents analyses of the key drivers impacting Year on Year churn movements experienced by operators in the last financial year.

Keywords: Churn, Benchmarks, Comparisons, International,

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Average Monthly Churn During 2005 (38 Operators)  
Prepay Customer Churns When?  
Prepay Churn Comparisons Are Especially Difficult
Average Monthly Churn During 2005 (38 Operators)
Average Monthly Postpay Churn (2005: 30 Operators)  
Average Monthly Prepay Churn (2005: 16 Operators)
Average Monthly Churn Trends - Year 2003, 2004 & 2005
Monthly Churn YoY (2005 vs. 2004: 35 Operators)  
Average Monthly Churn, Decreasing YoY (2005 vs. 2004, Top 8 Improvers)
Average Monthly Churn, Increasing YoY (2005 vs. 2004, Bottom 8)
Monthly Churn by Market Entry Position (30 Operators)
Monthly Churn by Number of MNOs Competitors (34 Operators)

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