New Service Opportunities in Developing Economies
2019.12.23   |   51 pages   |   Digital Transformation

Author:
Rakesh Kumar


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Key Infographic

 

 

Introduction

A key focus of telcos is to shift from core services to emerging technologies, and in developing markets in particular, there is an opportunity to participate in socio economic development in a way that will ensure relevance and revenues into the future.

Telcos are focusing more on new-age technology solutions and are exploring new opportunities and business models to generate new revenue streams using their unique ability to access rural and marginal sectors of the population to make a significant difference to the lives they touch.

 

Three i3

 

Companies: Vodafone, Orange, MTN, dtac, Telenor, Airtel, Sanku, Telstra, AT&T, IBM, Verizon, Telefónica, 

Countries: Africa, Ghana, Tanzania, Kenya, Turkey, Thailand, Pakistan, Nigeria, Rwanda,

Keywords: agriculture, malnourished, birth registration, personal health, Developing markets, undernourished, egovernment, unbanked, mobile money, underbanked, market access, socio-economic development, IoT, interoperability, platform, financial inclusion,

1

Overview

5

1.1

Key Infographic

5

1.2

Introduction

5

1.3

Three i3….

5

2

Background and Content

6

2.1

Background to the Report

6

2.2

Report Content

6

2.3

Currency and Conversions

7

2.4

Further Questions and Feedback

7

3

Developing Markets - Status

8

3.1

Introduction

8

3.2

ARPUs….

8

3.3

Data Usage

9

3.4

Smartphone Penetration

10

4

Developing Market Opportunities

12

4.1

Background and Introduction

12

4.2

Key Service Areas

13

4.2.1

Rural Agriculture

13

4.2.2

Healthcare

16

4.2.3

Financial Inclusion – Mobile Money

18

4.2.4

Other Significant Opportunity Areas

19

5

Developing Market Case Studies

21

5.1

Introduction

21

5.2

Vodafone Ghana: Farmers’ Club

21

5.2.1

Background and Development of Solution

21

5.2.2

Agricultural and Economic Challenges in Ghana

24

5.2.3

Benefits in Ghana

25

5.2.4

Impact on Vodafone

25

5.3

dtac Thailand: Smart Farmer/Digital Farm

27

5.3.1

Background and Overview

27

5.3.2

Agricultural and Economic Challenges in Thailand

29

5.3.3

dtac Mobile Agriculture Solution

31

5.3.4

Impact for Thailand and dtac

31

5.4

Telenor Pakistan: Digital Birth Registration (DBR)

32

5.4.1

Background

32

5.4.2

Challenges Faced

33

5.4.3

DBR Solution

35

5.4.4

Impacts of Solution

37

5.5

Airtel Tanzania: P2P Mobile Transfer

40

5.6

Orange/MTN: Pan-Africa Interoperable Mobile Money

42

5.6.1

Background

42

5.6.2

The Mowali Platform

43

5.6.3

Impact of Mowali

44

5.7

Vodafone Sanku Partnership

45

5.7.1

Overview of the Issue and Pre-Vodafone Status

45

5.7.2

Solution and Impact

46

6

Findings and Conclusions

48

7

Recommendations

51

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